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About Zeffy
What Is Zeffy?Zeffy Really Is Free: No Fees. No Catch.Why Organizations Trust ZeffyHow to Talk to Your Donors About Zeffy
Getting Started With Zeffy
Exploring Zeffy: Where to BeginHow to get started on ZeffyIs my organization eligible to use Zeffy?Register for Zeffy's Weekly DemoTest the Platform: Run Payment Tests and Test Confirmation EmailsThe Zeffy Referral Program
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Account Management
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Campaign Management
Creating your first campaign and choosing the right one
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Auctions
Creating and configuring an auction page on ZeffyWhat to do if a bidder needs to change their payment methodCan I cancel/delete a bid?How to cancel an ongoing auctionHow to handle in-person auction paymentsEnabling cash/offline bids on your auction formEdit the emails sent to winners or bidders who did not win once your auction endsUnderstanding when and how auction winners are charged for their bidsDo bidders have to enter their payment information every time they make a bid?Can I set a start date for my online auction?Tracking bids, payments, and item winners on your auction formHow can I charge my bidder if their auction payment fails?How to add items to your auctionCan I turn off auction bidder names being shown publicly?
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General Campaign Configuration
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SwiftAid
Integrations & API
Integrating Zeffy with other softwaresHow can I integrate Zeffy with Google Analytics?Set-up UTM parameters & source trackingHow to Redirect Donors to a Custom Thank You PageConnect Zeffy to Quickbooks OnlineIntegrating Zeffy with ZapierHow to use Zapier's Formatter to separate data fieldsUsing the Zeffy AI Assistant in ChatGPTGet Started With the Zeffy API
Tap-to-Pay App
App: Setting Up Zeffy Tap to PayTroubleshooting the Tap to Pay App (iOS)Troubleshooting the Tap to Pay App (Android)Accept In-Person Payments With a Card Reader or a QR CodeTap to Pay buyer information
Zeffy for Donors
My Zeffy Donor Account
Making a Payment
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Payment Management
How to Edit Your Peer-to-Peer Team or Participant Fundraising Page
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Auctions

Creating and configuring an auction page on Zeffy

What to do if a bidder needs to change their payment method

Can I cancel/delete a bid?

How to cancel an ongoing auction

How to handle in-person auction payments

Enabling cash/offline bids on your auction form

Edit the emails sent to winners or bidders who did not win once your auction ends

Understanding when and how auction winners are charged for their bids

Do bidders have to enter their payment information every time they make a bid?

Can I set a start date for my online auction?

Tracking bids, payments, and item winners on your auction form

How can I charge my bidder if their auction payment fails?

How to add items to your auction

Can I turn off auction bidder names being shown publicly?