Zeffy Help Center
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About Zeffy
What Is Zeffy?Zeffy Really Is Free: No Fees. No Catch.Why Organizations Trust ZeffyHow to Talk to Your Donors About Zeffy
Getting Started With Zeffy
Exploring Zeffy: Where to BeginHow to get started on ZeffyIs my organization eligible to use Zeffy?Register for Zeffy's Weekly DemoTest the Platform: Run Payment Tests and Test Confirmation EmailsThe Zeffy Referral Program
Stripe Account & Identity Verification
Stripe Verification OverviewWhat Is Stripe? Verification FAQConnecting an Existing Stripe Account to Zeffy
Identity & Document Verification
🇺🇸 US Stripe Verification
🇨🇦 Canadian Stripe Verification
🇬🇧 UK Stripe Verification
🇦🇺 Australian Stripe verification
Account Management
Accessing your account
Managing your account
Campaign Management
Creating your first campaign and choosing the right one
Donations
Auctions
Events, raffles, memberships & online stores
General ticket & item configuration
Offer different ticket tiers and ratesCreating "Pay What You Can" (PWYC) or Sliding Scale Pricing on ZeffyCreating discount, coupon or promo codesHow can I limit my sales or set a maximum number of sales?How are e-tickets generated on Zeffy?Why a form states it is full and how to make more tickets availableCreate group tickets or ticket bundlesObtain all event attendee names when multiple tickets are purchasedHost a free event and create free tickets to an eventWhy a form states it is “closed” and how to reopen salesHow to update names of my event guests after their purchaseSet a close date for your sales to close sales automatically or closing your sales manuallyAdd taxes to ticket price or store itemsAdd early bird tickets or a waitlist to an eventCan a ticket be forced in all purchases?Can I hide certain tickets on my Zeffy form?
Events
Raffles
Online Stores
Memberships
General Campaign Configuration
Sharing & promoting your campaign
Editing, cloning or ending a campaign
Data Management
Importing Data
Exporting Data
Contact Management & Emailing
Getting started with Zeffy's CRM
Build your contact list
Organise & manage your contacts
Setting up your email sending
Build & send your emails
Measure performance
Donor Mail
Finances & Payouts
Bank Account
Payouts
Transaction Management
Payment methods and statuses
Refunds and Cancellations
Tax receipts
SwiftAid
Integrations & API
Integrating Zeffy with other softwaresHow can I integrate Zeffy with Google Analytics?Set-up UTM parameters & source trackingHow to Redirect Donors to a Custom Thank You PageConnect Zeffy to Quickbooks OnlineIntegrating Zeffy with ZapierHow to use Zapier's Formatter to separate data fieldsUsing the Zeffy AI Assistant in ChatGPTGet Started With the Zeffy API
Tap-to-Pay App
App: Setting Up Zeffy Tap to PayTroubleshooting the Tap to Pay App (iOS)Troubleshooting the Tap to Pay App (Android)Accept In-Person Payments With a Card Reader or a QR CodeTap to Pay buyer information
Zeffy for Donors
My Zeffy Donor Account
Making a Payment
Confirmation Emails & Receipts
Payment Management
How to Edit Your Peer-to-Peer Team or Participant Fundraising Page
Legal, Data Privacy & Security
Legal
Data Privacy
Account Security
Events, raffles, memberships & online stores

General ticket & item configuration

Offer different ticket tiers and rates

Creating "Pay What You Can" (PWYC) or Sliding Scale Pricing on Zeffy

Creating discount, coupon or promo codes

How can I limit my sales or set a maximum number of sales?

How are e-tickets generated on Zeffy?

Why a form states it is full and how to make more tickets available

Create group tickets or ticket bundles

Obtain all event attendee names when multiple tickets are purchased

Host a free event and create free tickets to an event

Why a form states it is “closed” and how to reopen sales

How to update names of my event guests after their purchase

Set a close date for your sales to close sales automatically or closing your sales manually

Add taxes to ticket price or store items

Add early bird tickets or a waitlist to an event

Can a ticket be forced in all purchases?

Can I hide certain tickets on my Zeffy form?